GRAND RAPIDS, Mich (WOTV)- Have you ever wondered why some people don’t get frazzled at challenging situations with co-workers, and others get unraveled at the slightest thing? The answer lies in someone’s ability to recognize and manage their own emotions, as well as, being able to assess and empathize with others’ and how to respond in difficult situations. It’s all about emotional intelligence – your EQ. The key to knowing your emotional intelligence is realizing that it can change. Unlike your IQ, your EQ can increase with simple strategies that can lead to being more mindful of your emotional makeup and how to be responsive and less reactive.
Express offers workshops in emotional intelligence that help participants move from mediocrity to excellence in personal awareness of their emotions and managing relationships with others. An assessment and strategic action planning are used to help increase emotional intelligence.